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- Under the Distance Selling Regulations, you are entitled to return your Buy it now item for a refund within 30 working days of receiving the item. .
- However, this is subject to certain conditions:
- If you wish to return your item, you must inform us of your intention within 7 working days of receipt and we will provide you with a returns address.
- The item must be securely packed and clearly labelled for return, and a proof of posting must be obtained and retained until we inform you that we have received your item.
- The item and any packaging must be in the same condition as it was when you received it and in a re-saleable condition.
- Made to measure products are not subject to Distance Selling Regulations, and where incorrect information has been provided we cannot issue a refund in these circumstances.
- Most buy it now purchases are protected by the Distance Selling Regulations, which allow you to cancel the purchase within 30 working days after the day you receive the item.
- Please note if you wish to return any product no fault of EXACT BLINDS should be notified immediately and there will be a pick up charge.
- All items should NOT be installed or modified in any way and must be returned in its original Packaging, EXACT BLINDS can have the right to Decline a refund if the Return policy is not followed.
- PLEASE NOTE THAT WE OFFER FABRIC SAMPLES FREE OF CHARGE – THEREFORE WE DO NOT ACCEPT RETURNS BASED ON DISCREPANCIES IN SCREEN COLOUR AND ACTUAL PHYSICAL COLOUR;
- YOUR CHOSEN BROWSER/SCREEN SETTINGS ALWAYS DETERMINE AND SUPERSEDE THE COLOUR SHADE THAT YOU ARE VIEWING –
- MADE TO MEASURE PRODUCTS ARE NOT SUBJECT TO DISTANCE SELLING REGULATIONS.
